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TJTechLab

Privacy Policy

Last Updated: October 16, 2025

At TJTechLab ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tjtechlab.com (the "Site") and use our AI audio services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Company name (optional)
  • Project requirements and messages
  • Audio files and content you provide for processing
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referral source and exit pages
  • Operating system and device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze Site usage. These technologies help us understand user behavior and improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI audio services
  • Communication: To respond to inquiries, send project updates, and provide customer support
  • Processing: To process audio files and deliver completed projects
  • Marketing: To send promotional materials, newsletters, and service updates (with your consent)
  • Analytics: To analyze Site usage, trends, and user behavior to improve our services
  • Advertising: To deliver targeted advertisements through platforms like Google Ads, YouTube, and LinkedIn
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect, prevent, and address fraud, security issues, and technical problems

3. Advertising and Third-Party Services

3.1 Online Advertising

We use third-party advertising platforms to promote our services, including:

  • Google Ads: For search and display advertising
  • YouTube Ads: For video advertising campaigns
  • LinkedIn Ads: For professional network advertising
  • Facebook/Meta Ads: For social media advertising

3.2 Tracking and Remarketing

These platforms may place cookies and tracking pixels on your device to deliver personalized advertisements based on your browsing behavior. We may use remarketing to show you relevant ads after you visit our Site. You can opt out of personalized advertising through your browser settings or by visiting the opt-out pages provided by these advertising platforms.

3.3 Analytics Services

We use analytics services like Google Analytics to understand how users interact with our Site. These services collect information about your device, browsing actions, and patterns.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing services (e.g., email delivery, payment processing, cloud storage)
  • AI Technology Partners: Platforms like ElevenLabs for audio processing (subject to their privacy policies)
  • Advertising Partners: Platforms for delivering targeted advertisements
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Audio files submitted for processing are typically retained for 90 days after project completion, unless you request earlier deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications and targeted advertising
  • Portability: Request a copy of your data in a portable format
  • Object: Object to certain processing activities

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: tjtechlab.com

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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